Creative Operations Manager (6 month FTC)
Rapha launched in 2004 to redefine cycling apparel. Today, progressive design and storytelling has built a global movement. At Rapha, we want to make cycling the most important sport in the world, by transforming the lives of millions. We are on a mission to create the world’s greatest club through our Rapha Cycling Club (RCC).
The Project Manager, Brand Marketing & Creative will contribute to this mission by bringing structure, clarity and operational excellence to our brand marketing and creative output — enabling world-class campaigns, content and storytelling to be delivered with precision, pace and accountability.
THE ROLE
Campaign & Content Delivery
Own end-to-end project management of campaigns, projects and content initiatives from briefing through to launch.
Build and manage critical paths across cross functional teams including Creative, Brand Marketing, Product Management, Digital, Retail, Wholesale and external partners.
Maintain clear, real-time visibility of campaign status across stakeholders and leadership.
Run the team’s operating cadence (WIP, stand-ups, review gates, action/decision logs).
Asset Planning & Paid Media Delivery
Working in partnership with the Brand Manager, define comprehensive, channel-specific asset requirements for each campaign and ensure accurate, on-time creative delivery against all agreed deliverables.
Partner closely with the Digital team and Brand Manager to scope and manage complex asset requirements including multiple formats, cut-downs, versioning and localisation.
Maintain complete oversight of asset production from briefing through to final supply.
Workflow, Process & External Resource Management
Ensure the team receives timely inputs from the business (product info, messaging, channel requirements, specs, approvals).
Structure reviews so feedback is consolidated, aligned and actionable.
Own briefing templates, project tracking systems, intake processes and deliverables governance.
Manage engagement with external partners and freelancers alongside functional leads.
Resource & Capacity Management
Help oversee resourcing across Creative, Copy, Content and Design in partnership with functional leads.
Ensure the right people - internal and freelance - are working on the right projects at the right time.
Implement lightweight templates and working practices that stick (not over-engineered process).
Governance, Budget & Deliverables
Manage internal campaign and project budgets, including allocation of spend to freelance resources.
Alongside our Producer, help track internal budgets across multiple concurrent campaigns and ensure accurate forecasting and reconciliation.
Escalates scope/timeline trade-offs and cross-functional conflicts to the CCO when decisions are required.
SKILLS
3–6 years’ experience in creative project management, production or creative operations within an agency or in-house team.
Strong understanding of integrated campaign delivery and workflows across brand, content, social and ecommerce - particularly paid media asset complexity and scaling requirements.
Strong critical path creation and management skills.
Strong budget management and financial reconciliation experience.
Experience managing freelance creative resources and external contributors.
Highly organised with exceptional attention to detail and follow-through.
Calm under pressure; able to manage multiple complex projects simultaneously.
Experience with project management and creative tools, namely Asana and Figma.
Working at Rapha
We are continuously looking into ways to invest in our employees and build a better working culture and environment. Here are just some of the internal benefits we offer:
Flexible working hours
Support for ad-hoc remote working during the week - minimum 4 days in office
25 days annual leave
2 additional days paid time off to participate in a sportive or similar related cycling event
A flexible riding benefit to allow you to go out riding on a Wednesday morning with colleagues or learn to cycle through our Getting Started Scheme
An annual clothing allowance of £1,200 for testing and promotional purpose
A company bonus scheme
A health cash plan provided by Healthshield worth up to £1405 per year
Mental health support with MyndUp
Free barista coffee and social drinks in the office
Subsidised lunches 3 days per week
Monthly department social events and quarterly office social away days
Bike racing expenses up to £35 per race entry
A 50% staff discount and a discount for family and friends
Industry discounts on brands such as Patagonia, Osprey, Finisterre, Wahoo
Free membership to the Rapha Cycling Club
Cycle2Work scheme
Company Pension Scheme
Enhanced Parental Leave and Pay